IT Service Management

IT Service ManagementGSICAdmin2018-03-22T14:05:19+01:00

ITIL

ITIL ^®Foundation

ITIL^® Service Lifecycle: Service Strategy

ITIL^® Service Lifecycle: Service Transition

ITIL^® Service Lifecycle: Continual Service Improvement

ITIL^® Service Lifecycle: Service Operation

ITIL^® Service Lifecycle: Service Design

ITIL^® Service Capability: Operational Support and Analysis

ITIL^® Service Capability: Release, Control and Validation

ITIL^® Expert Qualification: Managing Across the Lifecycle

ITIL^® Service Capability: Planning, Protection and Optimization

ITIL^® Practitioner

ITIL^® Service Capability: Service Offerings and Agreements